Location: Southampton / Home located
Salary: £50-60,000 + Benefits
Our client is a provider of Omnichannel hosted contact centre solutions. They have a complete offering, inbound, outbound, secure payments and analytics. They have over 15 years’ experience delivering hosted contact solutions. They have a flexible, scalable and quick to deploy solution and have been able to deliver solutions to new customers through C-19. They have a long client list of household names in both the public and private sector.
They are looking to recruit a hybrid platform development and support engineer. This person will:
- Handle 3rd line support queries
- Investigate fault root cause and establish fixes
- Be a telephony expert an understand links between different areas
- Development knowledge
Technical Requirements:
LAMP Stack, Linux, Apache, MySQL, PHP experience
Samba
SQL Server / ODBC / FreeTDS
Security hardening
Contact Centre technology experience