• Full Time
  • London

Channel Manager – Carrier Partners & Alliances

Client Summary:

  • Our client is a €1 Bn+ revenue global software house with a long history in the Customer Interaction, Contact Centre & Customer Engagement Technology sectors with a commanding market position in installed client base and channel partner community.  

Role Summary:

  • The role is specifically focusing on their channel partner and alliance relationships with Telco. Carriers in the UK.   
  • This is a high profile position with responsibility for managing existing channel partner relationships and with a key emphasis of initiating and creating net new channel partnerships and alliances with Telco. Carrier partners.

Key Responsibilities:

  • Channel Manager is responsible for achieving sales, profitability, and partner recruitment objectives
  • Pro actively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Sells through partner organizations to end users in coordination with partner sales resources.
  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
  • Ensures partner compliance with partner agreements and drives adoption of company programs among assigned partners.
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations through the Channel.
  • Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
  • Able to enlist the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
  • Closely coordinates company executive involvement with partner and end-user customer management as appropriate.
  • Pro actively recruits new qualifying partners.

Remuneration:  Base salary range to £70,000, OTE £140,000, Car Allowance, pension, health and life schemes.

Location:        Various UK offices

To apply please send your CV (as a Word attachment) to our consultant Justin Kelsey at Syntony (Search & Selection) Ltd.