Enterprise Sales Executive – CRM & CEM
Salary range: £65k-£85k, OTE £140,000 – £160,000 plus £7k CA.
Sector: Customer Relationship Management, Customer Experience Management, CX, Voice of the Customer (VoC), Feedback Management, Response Management, multi-channel, messaging, Customer Interaction, Contact Centre
Company briefing
Our client is an innovative International software house, revenues c. £20m in ARR all delivered via a SaaS model. They have tripled in employee size in last 5 years and plan a net 20% staff increase in the UK this summer. The UK sales team is well established with a VP Sales leading 4 teams including enterprise new business sales, enterprise strategic accounts, SME account management, and a tele-marketing / lead development team. In addition they have a Customer Success team and a strong UK Marketing function with 6 staff growing to 9 in the next few months to support international growth. The 2018 FY closed in June and saw record revenue levels and record new logo signings in the year.
Solutions Sector: Customer Relationship Management, Customer Experience Management, CX, Voice of the Customer (VoC), Feedback Management, Response Management, multi-channel, messaging, Customer Interaction, Contact Centre
It’s all delivered in a SaaS model. Typically £100k – £500k TCV deals where they generally seek 2 year contracts, then up and cross sell.
What we are looking for:
- New business sales track record
- Evidence of deals done and performance achievement
- SaaS model application sales
- CRM, CX, Customer Engagement, Customer Interaction, Feedback and Response Management apps sold via a SaaS model
- An enterprise ‘application solution’ sales approach with a complex sales cycle, multiple stake holders and influencers across a business and not just IT etc.
- Comfortable with a Target of c. £1.5m ARR
National remit, home office located and with a UK Head Office.To apply please send your CV (in Word) to Justin Kelsey at Syntony (Search & Selection) Ltd
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