Head of Project Management, EMEA
Location: London
Salary: £80-100,000 + Bonus + Benefits.
Sector: Artificial Intelligence, Analytics, Robotic Process Automation, RPA, Natural Language, Machine Learning, Consulting, Systems Integration, BPaaS
Our client is a software vendor, ISV, consultancy and systems integrator. They pride themselves on helping organizations expedite business decisions, automate processes, draw insights and deliver delightful user experiences. Operating internationally covering 4 continents and with primary offices in 8 countries in the UK, USA, Middle East and Asia.
With multiple industry analyst awards such as IDC Digital Disruptor and Forrester Wave recognition they have created a great deal of Consultancy / Commentator / Analyst excitement and interest in the last 2 years.
In the UK they are just at start up mode and this represents a truly excellent and unusual career opportunity to join a business at early stages that is about to launch a major growth phase in Europe.
Specialisations:
- Artificial Intelligence
- Analytics
- Robotic Process Automation (RPA)
- Natural Language
- Machine Learning
- Consulting
- Systems Integration
- BPaaS
Responsibilities:
- Work with cross-functional teams (including client representatives) to analyze requirements (changes in existing processes and workflows), identify solutions, and plan for process transitions or migrations
- Adhere to project plans and its timelines
- Liaise with business lines and functions (operations, HR, & IT) on training, recruitment, and system requirements for projects
- Track project implementation, risks, and concerns and publish periodic status updates and reports
- Escalate project-related risks and concerns when necessary
- Facilitate negotiations of SLAs and KPIs amongst lient’s business lines and functions, owning them till the transition or migration is completed
- Publish basic MI for the team on project implementation, quality, risks, and concerns
- Take responsibility for more than one aspect of business unit performance, e.g. profit, sales, cost management, customer service levels
- Take up client relationship management responsibilities
Capabilities:
- Organizational skills
- Leadership and decision-making skills
- Project documentation and status reporting
- Planning for project implementations and adherence to timelines
- Strategic orientation combined with operational strength / task orientation
- Consultative approach and ability to build long-term relationships
- Good influencing skills, able to persuade others to adopt specific courses of action
- Delivery-oriented, able to meet deadlines and expectations while juggling multiple and changing priorities
- Practical with an ability to speak effectively to varied audiences
- Positive and proactive attitude, highly self-motivated, a self-starter. and a fast learner
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