• Full Time
  • Watford

Sales Executive – Call Centre & IVR Solutions

Excellent base salary, car allowance and commission structure.  HQ in South East with a national remit.

Our client is a global provider of multi-channel customer interaction, contact centre, IVR and PCI DSS secure payment solutions deployed by corporate and government clients.

The client has made several successful acquisitions in the last 2 years inclduing Internationally, new offices opened in the USA, resulting in significant international Partner and end user client announcements.   
Financial performance – some great stats:   Revenues in excess of £25m pa, profit in excess of £4.5m pa, nearly 80% recurring revenue and approaching £6m EBITDA.  In March they announced the signing of a more than $3.5m deal with a US Telco provider following closely the announcement of a new MVNO deal in the UK via its largest channel partner.  Clients across all major commercial verticals.

We are recruiting a Senior Sales professional responsible for acquisition of new clients and the development several existing clients.  You will work in conjunction with the marketing team, the telemarketing / demand generation team and pre sales consultants to create new business relationships, defining business needs and developing further the GTM proposition.    
Key responsibilities and deliverables

  • Develop a healthy pipeline.
  • Close new contracts with new clients and with existing accounts that deliver target income streams as per agreed targets.
  • Work with Marketing to ensure maximum exposure at trade shows, conferences and key events
  • Sales planning, forecasting and outcomes to the Management team using Sales Force


  • A self-motivated, high activity person with proven focus and drive for results
  • Active networker with good business skills and strategic thinking.
  • A relationship builder with multi levels of decision maker and influencers growing successful long term business relationships.
  • Proven negotiation and influencing skills
  • Well organised, with good communication skills and the ability to communicate effectively at all levels. 
  • Proven experience selling technology based products and solutions to large and small enterprises
  • Demonstrable success in new business sales, and building revenues from existing accounts.
  • Can show success in contract negotiations and client relationship building through a contract cycle 
  • Existing knowledge of the contact centre technologies sector such as IVR, self-service, PCI DSS, CTI, ACD, Call Recording, WFM, Live Chat etc and the relevant IT & Telecommunications infrastructure.

To apply please send your CV (as a Word attachment) to our consultant Justin Kelsey at Syntony (Search & Selection) Ltd.