Software Development Manager
Salary: £80-110,000 + car allowance + bonus + benefits
Location: South East. Luton, Hertfordshire, Bedforshire, West London, North London

Our client is a global provider of multi-channel customer engagement, contact centre, self-service and secure payment solutions deployed by corporate and government clients.
The client has made several successful acquisitions in the last 3 years including Internationally, new offices opened in the USA, resulting in significant international Partner and end user client announcements. Financial performance – some great stats: Revenues have increased from £25m pa to £35m in 2 FY years, with corresponding growth in profits and with nearly 80% recurring revenues resulting from their SaaS model offerings. Clients across all major commercial verticals.

This is a great opportunity for a highly motivated, hands-on Head of Software Development. The Head of Software Development will lead a hierarchically organised group of diversified teams delivering Product and bespoke customer project work. This position will help set and drive the overall company technical objectives as well as provide leadership and knowledge across architecture, development standards, compliancy, process and tooling. Further, this position will liaise with the Head of Product, Head of Systems other Senior Leadership within Development and ITS to drive overall delivery strategy.
The preferred candidate will have very strong presentation and communication skills across all mediums and an innate ability to motivate both their teams as well as superiors to drive the goals of the Development organisation. This position requires the experience and a thorough knowledge of what it takes to develop scalable, resilient, highly responsive and high performing Cloud Native applications for greenfield as well as look to refactor existing monoliths.

This position requires hands on development experience and capability – this is not just a management role!


Strong team player with experience managing a Development organisation of at least 20 engineers
Cloud Native experience and its effect on the SDLC
Expert Development Skills in their chosen technologies
Capable of jumping in to help debug and triage critical systems as needed
Proactively nurtures the talent of the senior staff
Builds and supports high functioning, motivated teams
Creates an organisation that understands how to balance technical debt vs Product and Business goals
Collaborates across functional areas to define, prioritise and ensure implementation of specific innovations to improve technical functionality in support of business needs, efficiencies and revenue
Able to communicate technical concepts to business stakeholders and customer as well as communicate business objectives to the technical team
Leverages past experience and uses strong communication skills to collaborate effectively with all stakeholders including staff, customers, senior management and other business leaders
Experience and comfort managing a large in-house, remote (UK/EU/US) and augmented staffing model
Be an effective spokesperson and champion for Cloud Native both internally and to customers, partners and C-level executives

BS/CS and 10+ years industry experience or other evidence of exceptional ability
Expert in any one (or more) programming language(s): PHP/C/C++/Node.js
Experience with Distributed Systems, REST APIs, API Gateways / Microservices / Serverless
Kubernetes, Docker
Jira, Jenkins, Sonarqube, X-Ray
CI/CD and Developer Productivity Tools
Experience building Cloud Native applications
Public and Private cloud experience

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