• Full Time
  • London

Training Manager – EMEA

Location: London
Salary: £40-55,000 + benefits.

Sector: Artificial Intelligence, Analytics, Robotic Process Automation, RPA, Natural Language, Machine Learning, Consulting, Systems Integration, BPaaS

Our client is a software vendor, ISV, consultancy and systems integrator.  They pride themselves on helping organizations expedite business decisions, automate processes, draw insights and deliver delightful user experiences.  Operating internationally covering 4 continents and with primary offices in 8 countries in the UK, USA, Middle East and Asia.

With multiple industry analyst awards such as IDC Digital Disruptor and Forrester Wave recognition they have created a great deal of  Consultancy / Commentator / Analyst excitement and interest in the last 2 years. 

In the UK they are just at start up mode and this represents a truly excellent and unusual career opportunity to join a business at early stages that is about to launch a major growth phase in Europe.


  • Artificial Intelligence
  • Analytics
  • Robotic Process Automation (RPA)
  • Natural Language
  • Machine Learning
  • Consulting
  • Systems Integration
  • BPaaS


  • Become the training point of contact for all locations for technical and soft skills training
  • Provide in-depth systems’ training of in-house programs to new hires / operational leadership team / management team
  • Offer ongoing training to all seniority levels when new processes, features, or functions of in-house programs are introduced in cooperation with global trainer
  • Develop and maintain e-training resources
  • Create and maintain topic-specific training materials and programs
  • Keep accurate records of staff participation and completion for training sessions; enforcing participation when necessary
  • Plan for process improvements
  • Play an integral role in new business pitches and take responsibility for the effective onboarding of new clients


  • Strong interpersonal and leadership skills to maintain the trust of employees and further supervise their continued training
  • Solid organizational skills to manage the needs of each employee and tailor training techniques as per company’s needs
  • Constantly evaluate new ways to access and teach new skills
  • Work in a multi-cultural environment and work with people from a variety of backgrounds
  • Certifications in tools for assessment like Benchmarks/360s

Assess Employee Needs

  • Design training plans
  • Manage or direct employee training
  • Evaluate results of employee training
  • Research training methods


  • Organizational skills
  • Leadership and decision-making skills
  • Project documentation and status reporting
  • Project implementation planning and adherence to timelines
  • Strategic orientation combined with operational strength / task orientation 
  • Consultative approach and ability to build long-term relationships
  • Good influencing skills, with an ability to persuade others to adopt right course of action
  • Capability to meet deadlines and expectations while juggling multiple and changing priorities
  • Practicality, with a flair to speak effectively to varied audiences
  • Positive and proactive attitude, highly self-motivated, a self-starter, and a fast-learner
  • Discretion, integrity and authenticity

Syntony is an employment agency working on behalf of client organisations to recruit personnel.  In submitting your application you are giving us permission to retain and process your personal details and to contact you via the phone and email details you provide.  You can amend this consent at any time by email to gdpr@syntony.co.uk.  For more information: syntony.co.uk/gdpr